Retail (City and Guilds)

The retail industry is highly competitive, with more options for consumers than ever before. With such keen competition, it is important to ensure that your business stands out from the crowd.  At the centre of providing a competitive service is your staff, ensuring they have a well-equipped skillset that will ensure your business stays ahead of the game.

The City and Guilds Qualification in Retail, delivered by Intec is a work based accredited qualification which explores the principals and practices of retail. Based on the National Occupational Standards for Retail this qualification will provide your staff with a thorough understanding of this subject. Your staff will improve their skills and knowledge in many areas including:

  • Working effectively in a retail team
  • Merchandising
  • Processing payments
  • Customer service in the retail sector
  • The retail selling processes
  • Maintaining health and safety
  • Stock management
  • Retail management

This qualification can be studied at Level 2 or Level 3 and is appropriate for those new to or with experience in the industry. It can be studied as either a standalone vocational qualification or as part of a Modern Apprenticeship (if eligible)

For more information on the qualifications, please click on the links below.

 SVQ in Retail Skills Level 2

 SVQ in Retail Skills Level 3

To learn more about how these qualifications help develop your workforce contact us or call on 0808 100 1155